Last updated: May 2026 · Effective: May 1, 2026
Summary: GeoNeo collects your email and brand/company information to provide AI visibility scanning services. We do not sell your personal data. We use industry-standard security. You can request deletion of your data at any time by emailing [email protected].
GeoNeo is an AI visibility intelligence platform operated by New Digital Noise Limited ("NDN Group", "we", "us", "our"), a company incorporated in Hong Kong. GeoNeo tracks how brands are represented across AI engines including ChatGPT, Gemini, Claude, Perplexity, Grok, DeepSeek, Kimi, Qwen, Hunyuan, and others.
Our registered address is: New Digital Noise Limited, Hong Kong.
For privacy enquiries, contact: [email protected]
When you run a GEO scan, we query multiple AI engines using your brand name and related terms. The queries and responses are logged to generate your GEO score and report. This scan data is associated with your account or email address.
We process your data on the following legal bases: (a) performance of a contract (providing the service you requested); (b) legitimate interests (improving our platform, preventing fraud); (c) consent (marketing communications); (d) legal obligation.
We do not sell, rent, or trade your personal data. We may share data with:
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections.
We use the following types of cookies:
You can control cookies through your browser settings. Disabling essential cookies may prevent the platform from functioning correctly. We do not use third-party advertising cookies.
We retain your personal data for as long as your account is active or as needed to provide services. Specifically:
You may request deletion of your data at any time (see Section 7).
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, email us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.
This policy is designed in accordance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO, Cap. 486) and Singapore's Personal Data Protection Act (PDPA). It is also aligned with the principles of the EU General Data Protection Regulation (GDPR) for users in the European Union, though GeoNeo primarily serves the Asia-Pacific market.
GeoNeo operates primarily from Hong Kong and Singapore. Our servers are hosted on AWS in Singapore (ap-southeast-1). When you use GeoNeo, your data may be processed in Singapore, the United States (via Google and Stripe), and other countries where our service providers operate.
We ensure that any international transfers are subject to appropriate safeguards, including standard contractual clauses or equivalent protections.
We implement industry-standard security measures including:
No method of transmission over the internet is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by law.
GeoNeo is a business intelligence platform intended for use by organisations and professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us at [email protected] and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the "Last updated" date above.
For material changes, we will notify you by email (if you have an account) or by a prominent notice on our platform at least 14 days before the change takes effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy enquiries within 5 business days.